The Refund Banker Scheme, which was introduced by the Income Tax Department in January 2007, can be used by taxpayers all over the country to view the exact status of their refunds online at the site https://tin.tin.nsdl.com/oltas/refundstatuslogin.html. This is as easy as it gets and all one needs to do is to enter the PAN and the assessment year on this site to access the current position of the tax refund.
Modes of refund
Tax refunds, whenever applicable, are made in either of the two modes:
- RTGS/NECS: In order to enable direct credit of the refund amount to the bank account of the taxpayer, the taxpayer’s correct bank account number, MICR/ IFSC code of the bank branch and required communication address is mandatory.
- Paper cheque: The standard paper cheques, wherever issued, require the current bank account number and the correct address of the taxpayer as mandatory information.
- Go to https://tin.tin.nsdl.com/oltas/refundstatuslogin.html and enter your PAN and assessment year. Then click on the submit button.
- The same can also be checked through the toll-free number of SBI help desk at 18004259760 or even through an email to email@example.com or firstname.lastname@example.org.
Income tax refund: types of statuses
While checking your refund status online you are likely to see several kinds of status messages on the website. Demonstrated below are some of the common types of messages that may appear on the website. Other status messages depending on the actual state of processing and disparities noticed by the department may also appear. The assessee has the right to appeal and notify the department in case of any discrepancies noticed at the status on the website for further action.
- Change of address: In case the address of the assessee has changed and the same has not been notified to the income tax department through the online registration system, the refund cheque is normally sent back and this is reflected in the status at the website. Such cases of cheques are quite common despite the fact that the refund cheques are dispatched on time by the department.
- Cheque encashed status: If the assessee has received the refund cheque and has encashed it then the status on the website will reflect the same. However, if the cheque has not been encashed but the website says otherwise then one needs to immediately inform the department and take steps to retrieve the money at the earliest.
- The income tax department has nominated the State bank of India as the refund manger agency for all such transactions. Thus, it is the SBI that forwards all the refund cheques or online transfers.
- RTGS/NECS/ECS transfers are possible only if the account number has been correctly provided by the assessee along with the IFSC code of the bank. Otherwise, standard cheques or demand drafts will be dispatched to the address provided by the assessee.
- The online status is updated for viewing only after a period of 10 days of the assessing officer having made the refund either online or by dispatching the cheque.
- The refund status will be available only if the tax return has been filed correctly and on time, and has been received by the department. This is possible only if the assessee has received an acknowledgement form from the department.